The quickest way to contact the surgery for all clinical and administrative queries including to book an appointment is via our online contact form.

Medical request forms are available Monday-Friday, 8am-2pm.

The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays.  They will not be read Monday-Friday between the hours of 18:00 – 08:00. Please contact 111 during out of hours or 999 if this is an emergency.

PLEASE CLICK HERE TO SUBMIT A FORM. 

We offer a range of face to face and telephone appointments with our doctors. 

For your convenience telephone appointments are offered to discuss any medical concern you may have that does not need an examination or face to face consultation.

If you need more urgent help, and your GP practice is closed, visit NHS 111 Online or call 111. In an emergency call 999.

Nurses based in our practice treat patients for a wide range of common conditions.

Nurses offer appointments for the following:

• Diabetic Checks
• Asthma advice/checks
• Smear tests
• Immunisations
• Pill checks
• Travel Clinics

Healthcare Assistants

Tell us if you want someone to accompany you during an examination or a private room to discuss any matters.

Remember that the results of tests can only be given to the patient. 

If possible please try to submit request before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Medical Centre.

If you need help when we are closed

Click here to find out about the out-of-hours service and other local facilities available when the surgery is closed.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Our staff will always try to help you whatever the circumstances, however sometimes matters are not within their control. 

They will treat you with professionalism, courtesy and respect at all times.

If you consider that you have been treated unfairly or inappropriately, please ask a member of the reception team to contact the practice manager who will be happy to address your concerns. 

Please treat our staff with the respect they deserve. Any inappropriate, rude and or aggressive behaviour is unnecessary and will not be tolerated and may lead to you being asked to register elsewhere. 

Thank you for your consideration.